Privacy and Accessibility Policies
PRIVACY POLICY
This privacy policy discloses the privacy practices for Bug Commander Pest Solutions (bugcommander.com). If you would like to update your preferences, please email info@bugcommander.com.
DATA COLLECTED
- Bug Commander (BC) is the sole owner of the information collected on this website
- BC only has access to information that is voluntarily provided via email, quote form, or other direct communication
- BC will not sell or rent this information to anyone
- BC will use your information to respond to any inquiries made by you
- BC will not share your information with any third party outside of our organization, other than as necessary to fulfill your request
- You may opt-out of any communication from BC at any time through unsubscribe links, opt-out responses, or by contacting us directly by our phone number or email address
- You may contact BC at any time to inquire about you collected data, delete your collected data, or change your collected data
Data storage location: This website is hosted by SiteGround which has numerous servers and back-ups in various locations across the world.
Google Analytics: We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
EMBEDDED CONTENT
Pages on this site may include embedded content, like YouTube videos. Embedded content from other websites behaves in the exact same way as if you visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of the services we use:
YouTube: We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.
THIRD PARTY WEBSITES
Bug Commander may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Bug Commander, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Bug Commander bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
Client portal: Bug Commander’s client portal access is available through Service Autopilot and provided via a link on this website. Registration information is stored through Service Autopilot only.
Quote form: Bug Commander’s online quote form is available through Service Autopilot and provided via a link on this website. Any information collected on this form will be stored on Service Autopilot and can be deleted upon request. By providing your phone number, you agree to receive SMS messages from Bug Commander. Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out at any time.
COOKIES
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
SECURITY MEASURES
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
BC takes necessary measures to protect your data offline and online. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.
RELEASE OF YOUR DATA FOR LEGAL PURPOSES
At times it may become necessary or desirable to Bug Commander, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.
AMENDMENTS
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.
Please note: If you feel that we are not abiding by this privacy policy, you should contact us immediately at via phone call or email.
ACCESSIBILITY POLICY
Accessibility policy for bugcommander.com.
Bug Commander’s (BC) website is the primary source for information about BC. On this website, visitors can:
- Learn more about BC as a business
- Learn more about BC’s service options
- Learn more about pests
- Read testimonials and reviews
- Fill out BC’s quote form for more information
- Find contact information
It is important to BC to provide information on this website that ensures open accessibility. Any non-compliant web page must be addressed within ten (10) business days of discovery. Inaccessible information can be requested in an alternative format using the contact information listed below. Accessibility requests from individuals with a disability will receive a response within ten (10) business days.
Please contact info@bugcommander.com to notify BC of non-compliance with ADA or WCAG or if you as an individual with disabilities require an alternate version of this information.